Privacy Policy
Last updated: June 2, 2026
At e-citulje.rs, we are committed to safeguarding the privacy and personal data of our users, visitors, and grieving families in full compliance with applicable data protection laws and the European GDPR standards.
1. Data Controller
The operator of the website e-citulje.rs acts as the data controller responsible for the processing of personal data submitted through this platform.
2. Information We Collect
- Public Announcement Data: Name of the deceased, birth and passing dates, cemetery location, funeral ceremony schedule, obituary text, and names of family members listed in the sign-off.
- Submitter Verification Data: Submitter's name, email, and phone number (kept strictly confidential for editorial verification).
- Technical & Usage Data: Anonymized IP addresses, browser types, and standard server log data for security and performance optimization.
3. Purpose of Data Processing
Data is collected and processed exclusively to publish memorial notices requested by families, maintain system security, provide customer support, and improve platform functionality.
4. Data Retention
Published memorial notices remain online as a permanent digital archive unless a verified family representative requests modification or removal.
5. Your Privacy Rights
You have the right to request access to, rectification, or deletion of personal information relating to you or your family members. Requests can be sent directly to info@e-citulje.rs.
6. Security Measures
We employ modern SSL/TLS encryption, restricted administrative access, and regular security audits to protect all stored information against unauthorized access.